1. Introduction

Stream View Technologies Pty Ltd ACN 692 948 959 ("Stream View," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1.1 Multi-Jurisdiction Compliance

This Privacy Policy is designed to comply with:

• Australia: Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
• European Union: General Data Protection Regulation (GDPR)
• United States: California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• Other applicable international data protection laws

Depending on your location, certain sections of this policy may not apply to you, while others may grant you additional rights.

1.2 Controller Information

For the purposes of GDPR, the data controller is:

Stream View Technologies Pty Ltd
ACN 692 948 959
ABN 25 692 948 959
Email: support@streamview.co

1.3 EU Representative

As Stream View is currently in beta phase, we are in the process of appointing an EU representative in accordance with GDPR Article 27. In the interim, please direct all GDPR-related inquiries to our Data Protection Officer at: support@streamview.co

We will update this section with our appointed EU representative's contact details prior to general availability.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration Information:

• Full name
• Email address
• Username and password
• Company name (for business accounts)
• Billing address
• Payment information (processed by third-party payment processors)

Profile Information:

• Profile picture or avatar
• Creator name or channel name
• Biography or description
• Social media links
• Website URL

Third-Party Platform Credentials:

• Authentication tokens for YouTube, Twitch, Facebook, Kick
• Channel IDs and account information from connected platforms
• Stream keys and API credentials (encrypted)

User Content:

• Video files uploaded to the Service
• Audio files and music playlists
• Images, logos, and graphics
• Stream metadata (titles, descriptions, tags)
• Playlist configurations and scheduling information

Communications:

• Customer support inquiries and correspondence
• Feedback and survey responses
• Email communications with Stream View

Payment Information:

• Credit card details (stored securely by payment processors)
• Billing history and transaction records
• Tax identification numbers (if applicable)

2.2 Information Currently Collected Automatically

Device Information:

• IP address and approximate geographic location (for security and access logging)
• Browser type and version (via User Agent string)
• Operating system and platform (via User Agent string)

Streaming Activity:

• Stream start and end times
• Stream duration and frequency
• Platform destinations (which platforms you stream to)
• Stream quality and bitrate
• Encoding settings and configurations
• Error logs and performance metrics

Cookies:

• Session cookies for authentication
• Device access cookies for security

2.3 Information We May Collect In Future

As we develop new features and improve the Service, we may collect additional information. We will update this Privacy Policy before implementing any new data collection. Potential future collection may include:

Enhanced Device Information:

• Device identifiers (device ID, advertising ID)
• Screen resolution and display settings
• Hardware capabilities

Usage Analytics:

• Pages visited and features used
• Time spent on the Service
• Clickstream data and navigation patterns
• Search queries within the Service
• Content interactions and preferences

Additional Cookies and Tracking:

• Analytics cookies for usage tracking (e.g., Google Analytics)
• Marketing cookies for advertising (with consent where required)
• Local storage and cache data

Note: Any future data collection will comply with applicable privacy laws, and where required, we will obtain your consent before collecting such information.

2.4 Information Currently Collected from Third Parties

Third-Party Platform Data (YouTube, Twitch, Facebook, Kick):

• OAuth authentication tokens (encrypted) - for API access
• Channel or Page ID - for platform identification
• Channel or Page name - for display purposes
• Stream key and RTMP URL - for streaming functionality

Payment Processor Information (Stripe):

• Payment success or failure status (via webhooks)
• Subscription status changes (via webhooks)
• Invoice payment status

2.5 Third-Party Information We May Collect In Future

As we develop new features such as analytics dashboards and enhanced reporting, we may collect additional information from third parties. We will update this Privacy Policy before implementing any new data collection. Potential future collection may include:

Platform Analytics and Metrics:

• YouTube channel statistics and analytics
• Twitch viewer metrics and engagement data
• Facebook audience demographics
• Kick performance data

Enhanced Payment Information:

• Fraud detection signals
• Chargeback and dispute information

Public Sources:

• Information about your public streaming activities
• Publicly available social media profiles
• Business registry information (for business accounts)

Note: Any future data collection from third parties will comply with applicable privacy laws and the terms of service of those third parties.

2.6 Sensitive Information

We generally do not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data) unless you voluntarily provide it in User Content. If you include sensitive information in your streams or account profile, you consent to our processing of that information as described in this Privacy Policy.

3. How We Use Your Information

3.1 Lawful Bases for Processing (GDPR)

Under GDPR, we process your personal data based on the following lawful bases:

a) Contract Performance:

• Providing the streaming service you subscribed to
• Processing payments and managing subscriptions
• Delivering customer support
• Enforcing our Terms of Service

b) Legitimate Interests:

• Improving and optimizing the Service
• Detecting and preventing fraud and abuse
• Analyzing usage patterns and trends
• Marketing our services to existing customers (with opt-out)
• Protecting our legal rights and interests

c) Consent:

• Sending marketing communications to non-customers
• Using non-essential cookies and tracking technologies
• Processing sensitive personal information in User Content
• Sharing data with third parties for marketing purposes

d) Legal Obligation:

• Complying with court orders and legal process
• Responding to government requests
• Fulfilling tax and accounting requirements
• Complying with data breach notification laws

3.2 Specific Uses of Information

We use collected information for the following purposes:

Service Delivery:

• Creating and managing your account
• Authenticating your identity and maintaining security
• Providing multi-platform streaming functionality
• Processing and encoding your video/audio content
• Storing and managing your playlists and configurations
• Connecting to Third-Party Platform APIs
• Delivering scheduled and automated streams
• Monitoring stream performance and quality

Communication:

• Sending service-related notifications and updates
• Responding to your inquiries and support requests
• Sending account and billing information
• Notifying you of Terms of Service or Privacy Policy changes

Service Improvement:

• Identifying and fixing bugs and technical issues
• Developing new features and services
• Testing new technologies and configurations

Business Operations:

• Processing payments and managing subscriptions
• Preventing fraud and abuse
• Enforcing our Terms of Service and policies
• Maintaining business records and accounting

Legal and Safety:

• Responding to legal requests and court orders
• Protecting against legal liability
• Investigating violations of our Terms
• Protecting the safety and security of users
• Complying with regulatory requirements

3.3 Potential Future Uses

As we develop the Service, we may use your information for additional purposes. We will update this Privacy Policy before implementing any new data uses that materially differ from those described above. Potential future uses may include:

Analytics and Research:

• Analyzing usage patterns to improve features
• Conducting research and analytics on service performance
• Conducting customer surveys (with consent)
• Conducting audits and compliance checks

Marketing and Advertising (with appropriate consents):

• Sending promotional emails about new features
• Displaying targeted advertisements
• Conducting market research
• Personalizing your experience on the Service
• Measuring advertising effectiveness

Note: Where required by law (including GDPR and Australian Privacy Act), we will obtain your consent before using your information for marketing purposes. You will always have the ability to opt out of marketing communications.

4. How We Share Your Information

4.1 Third-Party Service Providers

We share information with trusted third-party service providers who assist us in operating the Service.

Current Service Providers

Infrastructure and Hosting:

• Cloud storage providers (for video/audio content)
• Server hosting providers (Hetzner and similar)
• Database hosting services

Payment Processing:

• Stripe (payment processing and subscription management)

Customer Support:

• Standard email communication (support@streamview.co)

These service providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes.

Potential Future Service Providers

As we develop the Service, we may engage additional service providers. We will update this Privacy Policy before sharing your information with new categories of providers. Potential future providers may include:

Infrastructure:

• Content delivery networks (CDNs)
• Additional cloud storage providers

Payment Processing:

• Additional payment processors (e.g., PayPal)
• Fraud detection services
• Tax calculation services

Analytics and Performance:

• Analytics platforms (e.g., Google Analytics with anonymization where required)
• Application performance monitoring services
• Error tracking and logging services

Customer Support:

• Help desk and ticketing systems
• Live chat providers

Marketing and Advertising (with appropriate consents):

• Email marketing platforms
• Advertising networks and platforms
• Social media advertising services

Note: We will obtain your consent where required by law before sharing your information with marketing and advertising providers.

4.2 Third-Party Platforms

When you connect Third-Party Platforms (YouTube, Twitch, Facebook, Kick), we share necessary information with those platforms:

Information Shared:

• Your authentication tokens and credentials (encrypted)
• Stream metadata (titles, descriptions, thumbnails)
• Your video/audio content for streaming
• Stream configuration and settings
• Performance and analytics data

Purpose of Sharing:

• Enabling stream delivery to your channels
• Authenticating your platform accounts
• Complying with platform API requirements
• Synchronizing stream settings and preferences

Each Third-Party Platform has its own privacy policy governing how they collect, use, and share your information. We encourage you to review their policies:

• YouTube Privacy Policy: https://policies.google.com/privacy
• Twitch Privacy Policy: https://www.twitch.tv/p/legal/privacy-notice/
• Facebook Privacy Policy: https://www.facebook.com/privacy/policy/
• Kick Privacy Policy: https://kick.com/privacy-policy

4.3 Business Transfers

If Stream View is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any such change in ownership or control of your personal information.

4.4 Legal Requirements and Safety

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of Stream View, users, or the public
• Detect, prevent, or address fraud, security, or technical issues
• Respond to claims that User Content violates third-party rights
• Investigate violations of our policies

4.5 With Your Consent

We may share your information with third parties when you provide explicit consent, such as:

• Participating in partner promotions or integrations
• Opting into data sharing for research purposes
• Connecting third-party applications or services
• Authorizing specific disclosures

4.6 Aggregated and Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you, such as:

• Usage statistics and trends
• Performance benchmarks
• Industry research and insights
• Public reports and presentations

This information is not considered personal data and is not subject to the restrictions in this Privacy Policy.

5. International Data Transfers

5.1 Data Storage Locations

Stream View Technologies Pty Ltd is an Australian company. We use service providers and infrastructure located in various countries around the world, which may include but are not limited to:

• Australia
• European Union
• United States
• Other countries where our infrastructure partners and service providers operate

The specific locations used for any particular service (such as application hosting, media storage, payment processing, or analytics) may vary and change over time as we optimize our infrastructure. Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.

5.2 EU-Australia Data Transfers

For transfers of personal data from the European Economic Area (EEA) to Australia:

• We implement Standard Contractual Clauses (SCCs) approved by the European Commission
• We ensure appropriate safeguards are in place with our service providers
• We maintain data protection standards consistent with GDPR requirements

5.3 Safeguards for International Transfers

When transferring data internationally, we implement appropriate safeguards:

• Standard Contractual Clauses (SCCs) with data processors
• Binding Corporate Rules (where applicable)
• Data encryption in transit and at rest
• Access controls and authentication requirements
• Regular security audits and assessments

5.4 Your Rights Regarding International Transfers

If you are an EU resident, you have the right to:

• Obtain information about international data transfers
• Object to transfers that are not adequately protected
• Request that we implement additional safeguards

6. Data Retention

6.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information:

• Active accounts: Retained for the duration of your account
• Closed accounts: Deleted within 30 days of closure (with exceptions noted below)

User Content:

• Active content: Retained while your account is active
• Deleted content: Permanently deleted within 30 days
• Backup copies: May be retained for up to 90 days for disaster recovery

Payment Information:

• Transaction records: Retained for 7 years for tax and accounting purposes
• Credit card details: Stored by payment processor, not by Stream View

Communications:

• Customer support inquiries: Retained for 3 years
• Marketing communications: Retained until you unsubscribe

Usage and Analytics Data:

• Identified usage data: Retained for 2 years
• Anonymized analytics: Retained indefinitely

Legal and Compliance Data:

• DMCA notices and copyright claims: 7 years
• Terms of Service violations: 7 years
• Litigation hold data: Until legal matter is resolved

6.2 Exceptions to Deletion

We may retain certain information beyond standard retention periods when:

• Required by law or regulation
• Necessary to resolve disputes or enforce agreements
• Needed to prevent fraud or abuse
• Subject to legal hold or court order
• Necessary for legitimate business purposes with appropriate safeguards

6.3 Requesting Deletion

You may request deletion of your personal information at any time by contacting support@streamview.co. We will comply with your request subject to:

• Legal obligations that require us to retain information
• Legitimate business interests in retaining information
• Technical limitations in completely deleting backup copies

7. Your Privacy Rights

Your privacy rights vary depending on your location. The following sections outline rights applicable to different jurisdictions.

7.1 Rights for All Users

Regardless of location, you have the right to:

Access Your Information:

• Request a copy of the personal information we hold about you
• Request details about how we collect, use, and share your information

Correct Your Information:

• Update inaccurate or incomplete personal information
• Correct errors in your account profile

Delete Your Account:

• Close your account and request deletion of your data
• Subject to retention requirements noted in Section 6

Opt-Out of Marketing:

• Unsubscribe from promotional emails
• Opt out of targeted advertising
• Manage cookie preferences

Contact Us:

• Raise privacy concerns or complaints
• Request clarification about this Privacy Policy

7.2 Australian Privacy Rights (APP)

Under the Australian Privacy Act and Australian Privacy Principles, you have the right to:

Access (APP 12):

• Request access to your personal information
• Receive your information in a reasonable time frame (typically within 30 days)
• Receive information in a readable format

Correction (APP 13):

• Request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading information
• Have corrections made within a reasonable time
• If we refuse correction, we will provide reasons and you may request a statement be attached to your record

Complaints:

• Lodge a complaint with us about privacy concerns
• If not satisfied with our response, lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Direct Marketing (APP 7):

• Opt out of direct marketing communications
• Request that we not disclose your information to third parties for marketing

7.3 EU Data Protection Rights (GDPR)

If you are located in the European Economic Area, you have the following rights under GDPR:

Right of Access (Article 15):

• Obtain confirmation of whether we process your personal data
• Access your personal data and information about processing
• Receive one free copy of your data annually

Right to Rectification (Article 16):

• Correct inaccurate personal data
• Complete incomplete personal data

Right to Erasure / "Right to be Forgotten" (Article 17):

• Request deletion of your personal data when:
  • Data is no longer necessary for original purpose
  • You withdraw consent and there's no other legal basis
  • You object and there are no overriding legitimate grounds
  • Data was unlawfully processed
  • Required by legal obligation

Right to Restriction of Processing (Article 18):

• Restrict processing when:
  • Accuracy is contested
  • Processing is unlawful but you don't want deletion
  • We no longer need the data but you need it for legal claims
  • You've objected and we're verifying legitimate grounds

Right to Data Portability (Article 20):

• Receive your personal data in a structured, commonly used, machine-readable format
• Transmit your data to another controller
• Have us transmit directly to another controller where technically feasible

Right to Object (Article 21):

• Object to processing based on legitimate interests
• Object to direct marketing (including profiling)
• Object to processing for scientific/historical research or statistics

Rights Related to Automated Decision-Making (Article 22):

• Not be subject to decisions based solely on automated processing that significantly affect you
• Request human intervention in automated decisions
• Express your point of view and contest decisions

Right to Withdraw Consent:

• Withdraw consent at any time where processing is based on consent
• Withdrawal does not affect lawfulness of processing before withdrawal

Right to Lodge a Complaint:

• Lodge a complaint with your local supervisory authority
• Lead supervisory authority for Stream View: Australian Information Commissioner (if adequacy decision exists) or Irish Data Protection Commission (for EU operations)

Exercising Your Rights:
To exercise these rights, contact us at support@streamview.co. We will respond within one month, extendable by two additional months for complex requests.

7.4 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know:
Request disclosure of:

• Categories of personal information collected
• Categories of sources of personal information
• Business or commercial purpose for collecting or selling
• Categories of third parties with whom we share information
• Specific pieces of personal information collected

Right to Delete:

• Request deletion of personal information we collected from you
• Subject to certain exceptions (legal obligations, fraud prevention, etc.)

Right to Correct:

• Request correction of inaccurate personal information

Right to Opt-Out of Sale/Sharing:

• Opt out of sale or sharing of personal information
• Note: Stream View does not sell personal information in the traditional sense

Right to Limit Use of Sensitive Personal Information:

• Limit use of sensitive personal information to purposes necessary for service delivery
• Note: We generally do not collect sensitive personal information

Right to Non-Discrimination:

• Not receive discriminatory treatment for exercising CCPA rights
• We will not deny service, charge different prices, or provide different quality based on rights exercise

Right to Opt-In for Minors:

• If under 16, we require opt-in consent to sell or share personal information
• If under 13, parent/guardian consent required

Authorized Agent:
You may designate an authorized agent to make requests on your behalf. The agent must provide:

• Written authorization from you
• Proof of agent's identity
• Verification that you've provided permission

Verification Process:
To protect your privacy, we verify your identity before processing CCPA requests. We may require:

• Email address verification
• Account credentials
• Additional information to match with our records

Response Timing:

• We respond to verifiable requests within 45 days
• May extend by additional 45 days with notice

Categories of Personal Information Collected (CCPA):

Category	Examples	Collected	Sold/Shared
Identifiers	Name, email, IP address	Yes	No
Commercial Information	Purchase history, subscriptions	Yes	No
Internet Activity	Browsing history, usage data	Yes	No
Geolocation Data	IP-based location	Yes	No
Audio/Visual Information	Profile pictures, User Content	Yes	No
Professional Information	Creator status, business details	Yes	No
Inferences	Preferences, characteristics	Yes	No
Sensitive Personal Information	Account credentials (encrypted)	Yes	No

"Do Not Sell or Share My Personal Information" Link:
We do not sell personal information in the traditional commercial sense. However, to comply with the broad CCPA definition, we provide this notice:

Contact for California Privacy Requests:
Email: support@streamview.co
Subject Line: "California Privacy Rights Request"
Website: https://streamview.co/privacy-rights

8. Data Security

8.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

Technical Security:

• Encryption in transit (TLS/SSL for all connections)
• Encryption at rest (AES-256 for stored data)
• Secure authentication (bcrypt password hashing)
• API key encryption and secure storage
• Regular security patches and updates
• Firewall protection and intrusion detection
• Automated backup and disaster recovery systems

Organizational Security:

• Access controls and role-based permissions
• Employee training on data protection
• Confidentiality agreements with staff and contractors
• Background checks for personnel with data access
• Regular security audits and assessments
• Incident response and breach notification procedures
• Data minimization and purpose limitation practices

Third-Party Security:

• Due diligence on service provider security practices
• Contractual obligations for data protection
• Regular vendor security assessments
• Data processing agreements (DPAs) with processors

8.2 Your Security Responsibilities

You are responsible for:

• Maintaining confidentiality of your account credentials
• Using strong, unique passwords
• Enabling two-factor authentication when available
• Not sharing your account with others
• Logging out of shared devices
• Reporting suspected security incidents immediately

8.3 Security Limitations

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of:

• Data transmitted over the internet
• Data stored in the cloud
• Systems from all cyberattacks
• Third-party platform security

8.4 Security Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:

Australian Users (Notifiable Data Breaches Scheme):

• Assess the breach within 30 days
• Notify the Office of the Australian Information Commissioner
• Notify affected individuals as soon as practicable
• Provide information about the breach and recommended steps

EU Users (GDPR Article 33-34):

• Notify supervisory authority within 72 hours of becoming aware
• Notify affected individuals without undue delay if high risk
• Document all breaches and response measures
• Provide details about the breach and mitigation steps

California Users (CCPA):

• Notify affected California residents without unreasonable delay
• Provide information required by California Civil Code Section 1798.82

All Users:

• Post notice on our website if breach affects large numbers of users
• Offer assistance such as credit monitoring if appropriate
• Implement additional security measures to prevent recurrence

To report a security concern, contact: support@streamview.co

9. Cookies and Tracking Technologies

9.1 Cookies We Currently Use

Essential Cookies:

• Session management and authentication (Django session cookies)
• Device access security tokens (for authorized device verification)
• Service functionality

These cookies are necessary for the Service to function and cannot be disabled.

Preference Storage:

• Interface preferences (e.g., animation settings) stored in browser local storage

You can control these through your browser settings.

9.2 Cookies We May Use In Future

As we develop the Service, we may implement additional cookies and tracking technologies. We will update this Privacy Policy before implementing any new tracking. Potential future cookies may include:

Analytics Cookies:

• Analytics platforms (e.g., Google Analytics with anonymization where required)
• Usage statistics and trends
• Performance monitoring
• Feature usage tracking

Marketing Cookies (with appropriate consents):

• Advertising targeting
• Campaign effectiveness measurement
• Retargeting campaigns
• Social media integrations

Note: Where required by law (including GDPR), we will obtain your explicit consent before using analytics or marketing cookies.

9.3 Third-Party Services

Third-party services we integrate with may set their own cookies:

Payment Processors (Stripe):

• Fraud detection and prevention
• Payment authentication
• Transaction security

Streaming Platforms (during OAuth authorization):

• YouTube, Twitch, Facebook, and Kick may set cookies during the platform connection process
• These platforms' own privacy policies govern their cookie use

Potential Future Third-Party Services

If we implement analytics or advertising services in the future, they may include:

• Google Analytics - Opt-out available at: https://tools.google.com/dlpage/gaoptout
• NAI Opt-Out: http://optout.networkadvertising.org/
• DAA Opt-Out: http://optout.aboutads.info/
• EDAA Opt-Out: http://www.youronlinechoices.eu/

9.4 Cookie Consent

Current Implementation:

• We currently use only essential cookies required for the Service to function
• Essential cookies are enabled automatically as they are necessary for service delivery
• No analytics or marketing cookies are currently in use

Future Implementation:

If we implement non-essential cookies in the future, we will:

• Display a cookie consent banner for EU/EEA users
• Require explicit consent for non-essential cookies where legally required
• Provide a cookie preference center to manage your choices
• Honor Global Privacy Control (GPC) signals where applicable

9.5 Managing Cookies

You can control cookies through your browser settings:

• Block all cookies
• Block third-party cookies
• Delete existing cookies
• Receive cookie notifications

9.6 Do Not Track (DNT) Signals

We currently do not respond to Do Not Track (DNT) browser signals due to lack of industry standards. As we only use essential cookies at present, there is no tracking to disable. If we implement analytics or marketing cookies in the future, we will update this policy with information about how we handle DNT and Global Privacy Control (GPC) signals.

10. Children's Privacy

10.1 Age Restrictions

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Our Policy:

• Minimum age requirement: 18 years
• No directed marketing to children
• No intentional collection of children's data
• Immediate deletion upon learning of children's data

10.2 Parental Rights

If you are a parent or guardian and believe we have collected information from a child under 18, please contact us immediately at support@streamview.co. We will:

• Verify the claim
• Delete the information promptly
• Terminate the account
• Take steps to prevent future violations

10.3 COPPA Compliance (US)

Although our Service is not directed at children under 13, if we learn we have collected information from children under 13, we will:

• Delete information within reasonable time
• Not condition participation on disclosure of more information than necessary
• Notify parents if we discover we have collected children's information

11. Changes to This Privacy Policy

11.1 Modification Rights

We reserve the right to modify this Privacy Policy at any time to reflect:

• Changes in legal requirements
• Changes to our data practices
• New features or services
• Industry best practices
• User feedback

11.2 Notification of Changes

For material changes, we will:

• Update the "Last Updated" date at the top
• Post prominent notice on our website
• Send email notification to registered users
• Provide 30 days' notice before changes take effect
• In some cases, request renewed consent

11.3 Your Continued Use

Continued use of the Service after notification constitutes acceptance of the updated Privacy Policy. If you do not agree to changes, you should stop using the Service and close your account.

12. Contact Information

12.1 Privacy Inquiries

For all privacy-related questions, concerns, or requests (including Australian Privacy Act, GDPR, and CCPA rights), contact us at:

Stream View Technologies Pty Ltd
Email: support@streamview.co

12.2 Response Time

We aim to respond to all privacy inquiries within:

• General inquiries: 7 business days
• Australian APP requests: 30 days
• GDPR requests: 1 month (extendable to 3 months)
• CCPA requests: 45 days (extendable to 90 days)

13. Regulatory Authority Contacts

13.1 Australia

13.2 European Union

Irish Data Protection Commission (Lead Supervisory Authority for non-EU companies)
Website: www.dataprotection.ie
Email: info@dataprotection.ie
Phone: +353 (0)761 104 800

Your Local EU Supervisory Authority:
Find your authority at: https://edpb.europa.eu/about-edpb/board/members_en

13.3 California

California Privacy Protection Agency
Website: https://cppa.ca.gov/
Email: regulations@cppa.ca.gov

California Attorney General's Office
Website: https://oag.ca.gov/privacy
Privacy Enforcement: privacy@doj.ca.gov

14. Glossary of Terms

Personal Information / Personal Data:
Information that identifies, relates to, describes, or can be reasonably linked to an individual.

Processing:
Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

Controller:
The entity that determines the purposes and means of processing personal data (Stream View).

Processor:
An entity that processes personal data on behalf of the controller (our service providers).

Data Subject:
An individual whose personal data is processed (you).

Consent:
Freely given, specific, informed, and unambiguous indication of agreement to data processing.

Anonymization:
Process of irreversibly altering data so it can no longer identify an individual.

Pseudonymization:
Processing data so it can no longer be attributed to an individual without additional information.

Supervisory Authority:
An independent public authority that monitors GDPR compliance.

Appendix A: Data Mapping

Categories of Data Subjects

• Website visitors
• Account holders (free and paid)
• Content creators using the Service
• Customer support contacts

Current Purposes of Processing

• Service delivery and account management
• Payment processing and billing
• Customer support and communications
• Legal compliance and protection

Potential Future Purposes

• Service improvement and analytics
• Marketing and advertising (with consent)

Current Categories of Recipients

• Third-Party Platform APIs (YouTube, Twitch, Facebook, Kick)
• Cloud infrastructure providers (Hetzner)
• Payment processors (Stripe)

Potential Future Categories of Recipients

• Analytics providers
• Customer support tools
• Email marketing providers
• Advertising platforms (with consent)

International Transfers

• Data may be stored and processed in Australia, European Union, United States, and other countries where our service providers operate
• Specific locations may vary by service type and may change over time
• Safeguards: Standard Contractual Clauses, encryption in transit and at rest

Appendix B: Your Privacy Rights Quick Reference

Right	Australia (APP)	EU (GDPR)	California (CCPA)
Access your data	Yes	Yes	Yes
Correct inaccurate data	Yes	Yes	Yes
Delete your data	Yes	Yes	Yes
Port your data	No	Yes	No
Restrict processing	No	Yes	No
Object to processing	Yes (marketing)	Yes	No
Withdraw consent	Yes	Yes	Yes
Opt-out of sale	No	No	Yes
Lodge complaint	Yes	Yes	Yes
Not be discriminated against	No	No	Yes

Version: 1.0

Copyright 2025 Stream View Technologies Pty Ltd. All rights reserved.